Many senior living communities find that organizational growth is both a reward and a challenge. While your hard work has enabled you to expand your services and improve your market share, you may find that keeping up with quality measures becomes more difficult. Advantage Living Centers (ALC), a 12-community organization based in Michigan, became fully aware of these challenges during a period of growth. ALC wanted to find a way to reduce incidents, improve care, and implement a consistent tracking system without losing momentum across their organization.
Real Life Incident Reporting: Quality Care in a Growing Community
Posted by
QA Reader on October 27, 2016 at 9:05 AM
Topics: Case Studies, Incident Reporting