Everybody is busy. Everyone you talk to is busy and your acquaintances who aren’t busy probably aren’t exactly role models, so they don’t count. Do you feel like you're on a treadmill and then it’s Friday, then it’s Friday, then it’s Friday?
The funny thing about treadmills like the ones we're all on is they're actually an impediment. Let me qualify that—they're the impediment to making changes.
Successful Change in Senior Living
Successful change is either forced on you (crammed down your throat due to circumstance) and you simply adjust (painfully and with tears), or you take on a single thing and make a single change then build on it. If it is too complicated, there are too many escape hatches or ways to fail. The great thing about change is that even the smallest change can have massive and life-long consequences.
In senior living, changing key people can be painful, but it can also be a huge opportunity. Changing any process can have a high payoff, but the key question is, Can you pull it off? If something isn't important to you, you won’t make the change—and even if you try, your chances of being successful are minimal.
A Change Worth Making
In senior living, understanding what's happening in different units, on different floors, and in different buildings is critical. If you don’t measure it, you can’t manage it. So how do you measure quality by unit, floor, or building? You don’t wait for the state to tell you. You monitor staffing levels and you track and trend serious incidents. You also spend over 400 hours per year per facility to get a foggy idea about those incidents.
With QA Reader, you don’t have to input the incidents into a spreadsheet so you can save those 400 hours—right off the top. Data is input automatically. QA Reader runs the reports, does the trending and gives you advanced yet simple reports so your leaders on the floor, in the building or in the C-Suite are on top of it and not even sweating a drop.
Senior Living Pro Tip: Looking busy is a waste of time. Let QA Reader sweat for you.
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