EHR systems are great tools for many different purposes in your facilities, but they aren’t a magic bullet for everything. Even the best tools have blindspots. Here are three gaps inherent in EHR systems that you will need to cover with additional tools.
Incident Triage and Notifications
While EHRs track a host of pertinent data focused on resident care, it’s also important to track other information that can describe what is really taking place in each facility and across facilities. It's a bit like mowing a lawn. When you cut the whole lawn one blade at a time, you will have an immaculately trimmed lawn, but when you look down from a second-floor window, you might not like what you see.
The same is true of systems that record aspects of resident care. An EHR tells you what did for a resident hour-to-hour and day-to-day, but in order to understand trends across facilities over time and identify challenges, you may need the perspective of a second-story window. Systems that track and analyze serious incidents, such as QA Reader, can provide that perspective.
Risk Management Oversight
It's one thing to know you had an incident, but it's another thing to know that on the second floor of your best facility you had three times the number of incidents as the previous month.
But without action, analysis is a waste of time. So how do you make your action count the most? When it comes to identifying trends and taking action that matters, there is one tool that offers both. In addition to incident reporting, trending, and analytics, QA Reader users can take the right action with the automatic risk management review performed by experts from inside the senior living industry. This personal touch is unique to QA Reader.
Benchmarking and Reports
What’s special about QA Reader’s advanced reporting? When you look at the reports, you'll immediately understand what's happening in your facilities. QA Reader reporting is robust and simple, because QA Reader was made by industry experts for industry experts.
Patient care is provided by nurses and they use EHR systems to track activity at the patient level. If you're responsible for a whole building or a number of buildings across the state, your EHR system might be great for most things, but it probably has a few blindspots. Don't let those blindspots create disasters for you or your patients.
Next Steps
- Follow us on LinkedIn
- Discover how QA Reader helps reduce incidents
- See QA Reader in action — request a live demo
