It's time to pay more attention to incident reporting and analysis.

Quality incident reporting lies at the heart of many initiatives to improve patient safety. Risk management and patient safety programs rely on incident reporting to provide data on the nature of safety problems and to provide indications of their causes and potential solutions.

EHR systems are great tools for many different purposes in your facilities, but they aren’t a magic bullet for everything. Even the best tools have blindspots. Here are three gaps inherent in EHR systems that you will need to cover with additional tools.

If you have an EHR, you may think you have the data you need for complete QA reporting.  But when it comes to QA events, your EHR will likely leave you with questions — not answers — when an incident occurs.

Sure, you’ll have the incident recorded in the system, but your EHR simply isn’t designed to help you improve your quality outcomes. Here’s why your EHR can’t help you with QA reporting.

There’s a lot at stake for assisted living facilities.

At HealthCap, our philosophy has always been that the best claim is the claim you never have to file. So risk prevention has been a real emphasis of ours. We visit nearly every member on their premises every year to help them deliver better quality to their residents, families, and employees. The visits involve a mix of consultation, data gathering, and analytics. As a by-product, we help reduce claims.